Privacy Policy – IgniteLearn

Thank you for choosing IgniteLearn as your online learning platform. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure the security of your data when you use our services.

1. Information We Collect:

a. Personal Information:
– When you register for an account, we collect personal information such as your name, email address, and contact details.

b. Payment Information:
– If you make purchases on IgniteLearn, we may collect payment information, including credit card details. However, we do not store this information on our servers. It is securely processed through our third-party payment processors.

c. User Content:
– Content you create or upload, such as course materials, assignments, and discussion forum posts, is collected to provide a seamless learning experience.

d. Automatically Collected Information:
– We may collect information about your device, IP address, and browsing behaviour on our platform for analytical and improvement purposes.

2. How We Use Your Information:

a. Providing Services:
– We use your information to deliver our online learning services, including course enrollment, progress tracking, and communication.

b. Personalization:
– Your data helps us personalize your learning experience, providing relevant content and recommendations.

c. Communication:
– We may use your contact information to send important updates, notifications, and marketing materials related to IgniteLearn. You can opt out of marketing communications at any time.

d. Improvement of Services:
– Analyzing user behaviour and feedback allows us to enhance and optimize our platform continually.

3. Sharing Your Information:

a. Third-Party Service Providers:
– We may share your information with trusted third-party service providers to assist us in delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than helping us provide our services.

b. Legal Compliance:
– We may disclose your information when required by law or in response to a legal request.

4. Security:

– We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no online platform can guarantee absolute security.

5. Your Choices:

– You can manage your communication preferences and update your account information through your IgniteLearn account settings.

6. Children’s Privacy:

– IgniteLearn is intended for users aged 13 and above. If you are under 13, please do not use our services, and do not provide any personal information.

7. Changes to this Privacy Policy:

– We may update this Privacy Policy periodically. Any significant changes will be communicated through our platform or via email.

8. Contact Us:

– If you have any questions or concerns regarding this Privacy Policy, please contact us at info@ignitelearn.org.

By using IgniteLearn, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your learning journey.